Rules And Regulations

TERMS & CONDITIONS for Reservations /Cancellations

• • A minimum stay of 7 nights is needed for all bookings. Once confirmed and paid for, admission dates cannot be altered and are non-refundable.
  • All patients, new or returning, must fill out a reservation form. Bring ID documents (Aadhar Card/Passport/Driving License/Voter ID), Passport Size Photo (2 nos) for Registration.
  • Passport /OCI card are required for NRI and International Traveller to carry these documents upon admission at the Centre.
  • To confirm your reservations, 50% of the entire package cost to be paid via (NEFT/RTGS/UPI/Cash Deposit), and balance full amount to be paid at the time of check-in.
  • Clear payments for extra services rendered one day before discharge.
  • Emergency discharge will still account for a minimum of 7 nights for billing.
  • Emergency rescheduling is not allowed. Two changes are allowed within 3 months; otherwise, the advance deposit is forfeited with minimum 10 days prior notice.
  • Cancellation within 10 days of arrival attract 100% retention.
  • Rescheduling within 10 Days of arrival will attract 50 % retention.
  • No refunds / Credit note for no-shows, short stays, or early departures.
  • Laboratory reports, RBS Test, medicines, ambulances, etc. are charged extra based on actuals, premium therapies come with an additional cost to be paid prior to avail.
  • We accept credit/debit cards, online payments, cash as a mode of payment.
  • Policies, rules, and rates may change without notice. Management holds the final say in disputes.
  • Membership days cannot be combined with regular package charges. Right of admission is reserved, and admission is non-transferable.
  • Any kind of eatables, Alcohol, Tobacco products are prohibited, you need to cooperate in physical check of luggage and you need to sign written declaration to that effect and if found later you may be simultaneously discharged and payment will be forfeited.
  • Visitor are strictly prohibited unless approved by CMO / Sr. Management that is inbetween 6:00 PM to 7:00 PM. All Visiters are requested to follow the decorum of the premises.

Attendant Policy:

• • In cases where the patient's condition is critical - such as being unable to walk or manage basic activities independently - we allow one family member or attendant to stay with the patient. This is subject to approval and applicable tariff charges.
    [The attendant accommodation must be booked at least two months in advance for eligibility and availability.]

Payments

• • 50% of the total amount has to be deposited in advance for confirmation of booking.
  • Credit/debit cards, online payment, cash are accepted.
  • Laboratory reports, laundry, salon, and other facilities will be charged extra as per tariff.
  • The package tariff is inclusive of stay, diet, herbal teas, herbal drinks and three to five therapies based on Ayurveda & Naturopathy. However, there will be a few premium or advance therapies, which, if opted and prescribed, will be charged extra.
  • Pick up and drop facilities are available on a chargeable basis.
  • Govt taxes & levies may be applicable at the time of admission and will be charged extra.
  • Rs.1500/- will be charged extra for CRD (Consultation, Registration & Discharge) at the Check-in.
  • Tariffs, policies, rules and regulations are subject to change without prior notice.
  • Management reserves the right to take final & binding decisions in case of any disputes.

Few Distinctive Features

• • Pickup and drop off facility from Diu airport & Bus station on chargeable basis with prior booking
  • 24 hrs medical service available for any emergency.
  • The premise is under CCTV surveillance
  • Highly personalized consultation, treatments and therapies as prescribed by the doctors after reviewing the status of the guests' individual health.
  • Highly qualified and experienced team of doctors and well trained experienced staff are at your service.
  • Therapeutic diet and individual nutritional needs are taken care of.

Facilities

• • Premium & Super Deluxe Rooms are equipped with LCD television, air conditioner, bathroom, wardrobe with Lockable Drawers, USB Charging port, Orthopedic Mattresses, Duvets and intercom in Bathroom & Room.
  • All Deluxe Rooms are equipped with air conditioner, bathroom, wardrobe with Lockable Drawers and intercom in Room.
  • Around 1 K.M walking track
  • Meditation cave
  • Seperate Yoga Hut & Indoor Yoga & Meditation Hall
  • Kriya and therapy centre
  • Pebble Pool for hydro-foot reflexology therapy
  • Salt Water Pool
  • Swimming Pool
  • Conference hall equipped with projector for presentation, seminars and corporate training.
  • Mechanised Laundry
  • Amphitheatre

Campus Disciplines

To make your stay peaceful & hassle-free, please follow our rules:

• • Please ensure CHECK-IN from 2:00 PM and CHECK-OUT by 10:00 AM for a smooth and efficient stay.
  • Please bring your medical history & clinical report, if any, for Consultation.
  • Every therapy and diet has its own specific therapeutic benefit. Therefore, personal choice is discouraged.
  • Therapies will be prescribed depending upon your clinical condition and for optimum result. Please do not delay or request for rescheduling, for that may lead to cancellation of therapy.
  • We accept guests of age 15 Years to 80 Years.
  • Guests weighing over 120 kgs will not be admitted for treatment. Unless approved by our CMO after thorough consulation.
  • Guests with unstable heart conditions, pregnant women, crippled/immobile, and visually impaired people, patients of 3 stage cancer & higher, TB, or any contagious, or infectious diseases will not be admitted..
  • Some treatments will not be prescribed during the menstruation period of female guests.
  • Self-medication is prohibited. In case medication is essential, the same should be declared to CMO, RMO or MO who may permit you to use under the direction of the concerned in-house doctors. Further, drugs or medicines of any kind in your possession must be disclosed at the time of arrival.
  • Tea, coffee, and aerated soft drinks are not allowed. Outside food and drink items (except fruits) are also prohibited.
  • Use of mobile phones and other electronic devices is restricted on the campus except, inside the guests' rooms.
  • Alcohol, Cigarette, Pan, Gutka or any other forms of nicotine are prohibited. Since taking such items in our Campus is a major policy violation, a guest may be summarily discharged if found using or in possession.
  • Guests are not permitted to go out of the premises without the permission of the CMO/RMO/MO.
  • Kindly Do Not Bring valuable ornaments to the property. The management will not be responsible in case there is any loss of such valuables.
  • Avoid using laptop mobile, earphone etc. during your stay on the campus as gadgets will divert your attention from your health to other less important issues, and defeat the purpose for which you have come here.
  • Guests are advised to carry comfortable clothing like loose cotton garments (kurta-pajamas / salwar-kameez), sportswear (shorts, tracksuit, running shoes), and a swimming costume,and appropriate wear for winter and rainy season.
  • Visitor are strictly prohibited unless approved by CMO / Sr. Management that is inbetween 6:00 PM to 7:00 PM.
  • It should be the endeavour of all to follow the rules and regulations, maintain decorum & preserve the sanctity of the place.